ICCA Member Testimonials

See what some of our ICCA Members have to say about the ICCA.

The key to our success is having staff that are passionate about cruising. We have three full time cruise sellers that are ICCA Masters and three other sellers (one ICCA Masters and two ICCA Accredited) that are actively involved in cruise sales. My advice to other retailers is 'do the ICCA training and make yourself invaluable as a cruise seller'
Mel Haycock
Managing Director
The Cruise Centre, a division of Travel Concepts, QLD

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'As a 'foundation' member of the ICCA in 1996 I can attest that membership is essential in today's retail travel agency world. The ICCA has since it's beginnings assisted me with my team of people to understand the value and affordability of cruising as a great holiday choice - it has shown each individual how easy it is to offer Cruise almost every time we are asked for ideas on holidays. Membership is affordable - in fact you can't afford to be without it!'
Robyn Sinfield
Travel Manager & Master Cruise Consultant
Excell Travel & Cruise, VIC

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'Being a member of the ICCA brings valuable credibility to my agency and staff.
In this day of intense competition, it is great for our clients and more importantly our potential clients to know that they are dealing with the 'Masters' in their field. From the sign on the door to the promotion on our business cards, our ICCA Accredited Cruise Consultants stand out from our competition'
Lynn Bradley
Owner / Manager
Compass Travel & Cruising, NSW

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'I personally wanted to thank the ICCA for helping me feel a heap more confident in selling and discussing cruising with potential clients. Just today I had a couple come in and say 'we think we want to do a cruise but we don't know anything about it'....... enter Penny and her new found knowledge!! Clients are now working on planning a cruise to New Zealand with me - woohoo!!'
Penny Sinclair
Consultant
Flight Centre Geelong, VIC