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ICCA Training - Modules

The ICCA training modules are based on travel agency training originally developed by Cruise Lines International Association (CLIA) and have been adapted to reflect the Australian and New Zealand market.

To register for one or more of the seminars listed below, simply tick the ones you wish to attend. Then scroll down and click the Register on-line button and you will be taken to a booking form to add your contact details and comments.

On receipt of the enrollment form you will receive an email confirmation of course details, time, date and venue.

Please note that each person attending must register independently and submit their enrolment form to the ICCA office no later than 7 days prior to the course date. Numbers are limited at each venue and we suggest you enroll early to avoid disappointment.

Please note - minimum numbers must be achieved for all training sessions to proceed.

Cancellation Policy:

  • Written advice received outside 7 working days of training date – no penalty.
  • Written advice received within 7 working days and up to 3 working days of training date – name changes will be accepted for another person that is employed in the same office OR transfer to a future training date (once only).  Refunds requested within this period will be subject to a cancellation fee equivalent to one training module.
  • Written advice received within 2 working days of training date – at this late stage no refund will be given and transfer to a future training date is not available, however last minute name changes will be accepted for another person that is employed in the same office. 
  • No shows – no transfer, credit or refund will be given

Training Calendar
Scroll down to view training modules by state.

New South Wales All prices includes GST

Module 1. Cruise Holidays Introduction
  Mandatory module worth 20 points toward your Accreditation Certificate.
  COURSE OBJECTIVES ...
2008
Date: Thursday, 11 December 2008   |   Time: 9.00am - 12.15pm   |   Cost: $110.00
Venue Information: Cliftons Training Room Level 8, 190 George Street Sydney

2009
Date: Monday, 2 February 2009   |   Time: 8.30am - 11.30am   |   Cost: $110.00
Venue Information: Cliftons Training Rooms Level 8 190 George Street Sydney Includes a ship inspection onboard Volendam

Module 2. Cruise Holidays Selling Techniques
  Mandatory module worth 20 points toward your Accreditation Certificate.
  COURSE OBJECTIVES ...
2008
Date: Thursday, 11 December 2008   |   Time: 1.15pm - 4.00pm   |   Cost: $110.00
Venue Information: Cliftons Training Room Level 8 190 George Street Sydney

2009
Date: Monday, 2 February 2009   |   Time: 2.00pm - 5.00pm   |   Cost: $110.00
Venue Information: Cliftons Training Rooms level 8 190 George Street Sydney Includes ship inspection on HAL Volendam

Module 4. Cruise Geography - Europe
  Mandatory module worth 20 points toward your Accreditation Certificate.
  COURSE OBJECTIVES ...
2009
Date: Tuesday, 3 February 2009   |   Time: 9.00am - 12.00pm   |   Cost: $110.00
Venue Information: Cliftons Training Rooms level 8 190 George Street Sydney

Module 8. Selling to Special Interest - Niche Markets
  Elective module worth 15 points toward your Accreditation Certificate.
  COURSE OBJECTIVES ...
2009
Date: Tuesday, 3 February 2009   |   Time: 1.00pm - 4.00pm   |   Cost: $110.00
Venue Information: Cliftons Training Rooms Level 8 190 George Street Sydney



Queensland All prices includes GST

Module 1. Cruise Holidays Introduction
  Mandatory module worth 20 points toward your Accreditation Certificate.
  COURSE OBJECTIVES ...
Date: Wednesday, 25 February 2009   |   Time: 9.00am - 12.00pm   |   Cost: $110.00
Venue Information: Mantra on the Park 2685 Gold Coast Highway Broadbeach

Module 2. Cruise Holidays Selling Techniques
  Mandatory module worth 20 points toward your Accreditation Certificate.
  COURSE OBJECTIVES ...
Date: Wednesday, 25 February 2009   |   Time: 1.00pm - 5.00pm   |   Cost: $110.00
Venue Information: Mantra on the Park 2685 Gold Coast Highway Broadbeach QLD

Module 4. Cruise Geography - Europe
  Mandatory module worth 20 points toward your Accreditation Certificate.
  COURSE OBJECTIVES ...
Date: Wednesday, 25 February 2009   |   Time: 8.30am - 11.30am   |   Cost: $110.00
Venue Information: Mantra on the Park 2685 Gold Coast Highway Broadbeach QLD

Module 8. Selling to Special Interest - Niche Markets
  Elective module worth 15 points toward your Accreditation Certificate.
  COURSE OBJECTIVES ...
Date: Thursday, 26 February 2009   |   Time: 12.00pm - 3.30pm   |   Cost: $110.00
Venue Information: Mantra on the Park 2685 Gold Coast Highway Broadbeach QLD



South Australia All prices includes GST

Module 1. Cruise Holidays Introduction
  Mandatory module worth 20 points toward your Accreditation Certificate.
  COURSE OBJECTIVES ...
Date: Tuesday, 2 December 2008   |   Time: 9.00am - 12.15pm   |   Cost: $110.00
Venue Information: Rydges South Park 1 South Terrace Adelaide

Module 2. Cruise Holidays Selling Techniques
  Mandatory module worth 20 points toward your Accreditation Certificate.
  COURSE OBJECTIVES ...
Date: Tuesday, 2 December 2008   |   Time: 1.00pm - 5.00pm   |   Cost: $110.00
Venue Information: Rydges South Park 1 South Terrace Adelaide

Module 3. Cruise Geography - Americas
  Mandatory module worth 20 points toward your Accreditation Certificate.
  COURSE OBJECTIVES ...
Date: Wednesday, 3 December 2008   |   Time: 1.00pm - 4.00pm   |   Cost: $110.00
Venue Information: Rydges South Park 1 South Terrace Adelaide



Tasmania All prices includes GST

Module 1. Cruise Holidays Introduction
  Mandatory module worth 20 points toward your Accreditation Certificate.
  COURSE OBJECTIVES ...
Date: Tuesday, 7 April 2009   |   Time: 9.00am - 12.00pm   |   Cost: $110.00
Venue Information: Hobart venue TBA

Module 2. Cruise Holidays Selling Techniques
  Mandatory module worth 20 points toward your Accreditation Certificate.
  COURSE OBJECTIVES ...
Date: Tuesday, 7 April 2009   |   Time: 1.00pm - 5.00pm   |   Cost: $110.00
Venue Information: Hobart venue TBA

Module 4. Cruise Geography - Europe
  Mandatory module worth 20 points toward your Accreditation Certificate.
  COURSE OBJECTIVES ...
Date: Wednesday, 8 April 2009   |   Time: 8.30am - 11.30   |   Cost: $110.00
Venue Information: Hobart venue TBA

Module 7. Group Sales
  Elective module worth 15 points toward your Accreditation Certificate.
  COURSE OBJECTIVES ...
Date: Wednesday, 8 April 2009   |   Time: 12.30pm - 3.30pm   |   Cost: $110.00
Venue Information: Hobart venue TBA



Victoria All prices includes GST

Module 1. Cruise Holidays Introduction
  Mandatory module worth 20 points toward your Accreditation Certificate.
  COURSE OBJECTIVES ...
2009
Date: Thursday, 29 January 2009   |   Time: 8.30am - 11.00am   |   Cost: $110.00
Venue Information: The London Pub 92 Beach Road Port Melbourne VIC Includes a ship inspection onboard Millennium

Module 2. Cruise Holidays Selling Techniques
  Mandatory module worth 20 points toward your Accreditation Certificate.
  COURSE OBJECTIVES ...
2009
Date: Thursday, 29 January 2009   |   Time: 2.00pm - 5.00pm   |   Cost: $110.00
Venue Information: The London Pub 92 Beach Road Port Melbourne VIC Includes a ship inspection onboard Millennium

Module 5. Cruise Geography - Australia, NZ, Sth Pacific, Asia
  Mandatory module worth 20 points toward your Accreditation Certificate.
  COURSE OBJECTIVES ...
Date: Friday, 30 January 2009   |   Time: 9.00am - 12.00pm   |   Cost: $110.00
Venue Information: The London Pub 92 Beach Road Port Melbourne

Module 7. Group Sales
  Elective module worth 15 points toward your Accreditation Certificate.
  COURSE OBJECTIVES ...
Date: Friday, 30 January 2009   |   Time: 1.00pm - 4.00pm   |   Cost: $110.00
Venue Information: The London Pub 92 Beach Road Port Melbourne VIC



Western Australia All prices includes GST

Module 1. Cruise Holidays Introduction
  Mandatory module worth 20 points toward your Accreditation Certificate.
  COURSE OBJECTIVES ...
Date: Thursday, 12 March 2009   |   Time: 9.00am - 12.00pm   |   Cost: $110.00
Venue Information: Perth venue TBA

Module 2. Cruise Holidays Selling Techniques
  Mandatory module worth 20 points toward your Accreditation Certificate.
  COURSE OBJECTIVES ...
Date: Thursday, 12 March 2009   |   Time: 1.00pm - 5.00pm   |   Cost: $110.00
Venue Information: Perth venue TBA

Module 4. Cruise Geography - Europe
  Mandatory module worth 20 points toward your Accreditation Certificate.
  COURSE OBJECTIVES ...
Date: Friday, 13 March 2009   |   Time: 8.30am - 11.00am   |   Cost: $110.00
Venue Information: Perth Fremantle Venue TBA

Module 8. Selling to Special Interest - Niche Markets
  Elective module worth 15 points toward your Accreditation Certificate.
  COURSE OBJECTIVES ...
Date: Friday, 13 March 2009   |   Time: 2.00pm - 5.00pm   |   Cost: $110.00
Venue Information: Perth Fremantle Venue TBA

 
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