CLIA Virtual Events - Next Generation Technology Webinars

There is no doubt about it – technology is redefining the cruise experience! From new onboard experiences to the smart systems guiding guest health and safety, digital innovations are helping make life at sea seem more seamless and engaging.

Join us for our final webinar series for 2021 – running from Tuesday 30 November to Thursday 9 December, to learn more about some of the onboard technologies introduced by CLIA cruise lines that have changed the guest experience. You’ll hear all about smart phone apps, wearable devices, digital services, advances in artificial intelligence, smart room technologies and the latest technology in on-board entertainment.



CLIA Members log in to the CLIA Members Hub to register for any of the sessions

If you are not a CLIA Member and would like to know more about Membership and how you can tune in to our Cruise Port & Destination Virtual Showcase sessions, please email us at



Tuesday 30 November 2021 11:30 - 12:15pm AEDT / 1:30pm - 2:15pm NZDT
MedallionClass® cruising is all about making holidays more personalised and effortless. From seamless boarding by getting OceanReady at home, you’ll be kerbside to poolside in no-time, all while avoiding those pesky crowds! Queue at the bar? No problem! Simply order your beverage or snack of choice from your mobile device via the MedallionClass App and enjoy next-level service while never having to leave your sun lounge. 
Wednesday 1 December 2021 11:30am - 12:15pm AEDT / 1:30pm - 2:15pm NZDT

It took 25 years and a pandemic for the world to embrace QR codes finally. Technology is integral to managing the pandemic, easing restrictions and facilitating a safe return to travel. At sea, technology plays a huge role in Royal Caribbean’s healthy return to sailing and improving the entire experience on board. 

Thursday 2 December 2021 11:30am - 12:15pm AEDT / 1:30pm - 2:15pm NZDT

Join Virgin Voyages to learn how they use technology to enhance the Sailor experience. From Clever cabins to Shake for Champagne, discover how Virgin Voyages delivers an effortless sailor experience. The only lines onboard are tan lines so we'll discover how the Sailor App and the wearable, The Band, work together to ensure there are no wasted holiday moments!

Tuesday 7 December 2021 11:30am - 12:15pm AEDT / 1:30pm - 2:15pm NZDT

Celebrity Cruises is at the forefront of technological innovation in the cruise industry, and this extends to every part of the guest experience. From Muster 2.0 (their digital muster drill), to one-of-a-kind experiences that blur the line between technology and entertainment, to their mobile app (which acts as a door key, holiday planner, stateroom controller and more), to the iconic Magic Carpet.

Wednesday 8 December 2021 11:30am - 12:15pm AEDT / 1:30pm - 2:15pm NZDT

MSC Cruises has developed innovations on board to elevate the guest offering to the next level. Guest-centric technology also underpins their Health and Safety Measures with the MSC for Me app facilitating contactless transactions, contact and proximity tracing in addition to browsing information, daily events & activities, checking your bill and booking onboard services. On MSC Virtuosa, cutting-edge robotics and digital technologies  deliver a futuristic, immersive entertainment lounge, complete with Rob - a humanoid bartender - transporting guests to another world.

Thursday 9 December 2021 11:30am - 12:15pm AEDT / 1:30pm - 2:15pm NZDT

Carnival is delighted to share some of their newest technological innovations, starting with their "Fun Hub" app - a new way to redefine the muster process, make online restaurant reservations and order food and beer to be delivered to wherever you are on the ship. Learn about their latest  technology - LNG powered cruise ships, not only powering the ship, but also powering a world first roller coaster at sea. 


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