T&Cs & Privacy Policy

PRIVACY POLICY

This is the current privacy policy of Cruise Lines International Association ("CLIA") with respect to personal information collected through this website.

CLIA may collect and retain information that you supply to CLIA. It is also possible that information is automatically sent to CLIA by your web browser and that this information is passively collected by CLIA's system. CLIA's system may also collect aggregated data, such as the number of "hits" on its website each day.

By submitting any such information to us, you agree to the terms of this policy with respect to the information submitted. In all cases, CLIA reserves the right to collect, store, maintain, use and process the information submitted by you for any lawful purpose. CLIA may provide such information to others, including our Member Cruise Lines, without any restriction on its use. Additionally, in all cases, CLIA reserves the right to use any such information for the purpose of investigating security breaches or cooperating with legal authorities pursuant to a legal or security matter.

CLIA reserves the right to modify and update this policy at any time, and such updates or modifications shall be effective immediately upon posting to this website.

This website includes hyperlinks to other pages. CLIA makes no promises or guarantees regarding data collection at the hyperlinked pages and or privacy policies of sites that are not owned or controlled by CLIA. CLIA recommends you read and understand the privacy policies for each site that you visit.

 

CLIA MEMBERSHIP TERMS AND CONDITIONS

Membership of Cruise Lines International Association (CLIA) Australasia is open to active travel agencies (“Travel Agency”) and individual travel agents (“Individual Travel Agent”) (including home-based or mobile travel consultants/agents), who are based in Australia, New Zealand, or Asia. 

When applying to join CLIA Australasia as a travel agent member (Member), the Travel Agency or Individual Travel Agent must be the holder of either:

a) a registered Australian Business Number (ABN) issued by the Australian Business Register - Australian applicants only

b) a registered New Zealand Business Number issued by the New Zealand Companies Office - New Zealand applicants only

c) official registration/certification as a Travel Agency or Individual Travel Agent under the registration requirements of their country of residence - applicants based in Asia only

Where there is a requirement to be registered or licensed as a Travel Agency or Individual Travel Agent in any country where the applicant operates, the applicant must hold the necessary licence or registration, and must provide evidence of this to CLIA Australasia on request.

All corporate policies, procedures and consumer marketing activity of the Travel Agency or Individual Travel Agent must comply with consumer law in Australia and/or New Zealand (as applicable), and in every country in which the applicant conducts business.  The Travel Agency or Individual Travel Agent must have in place adequate complaint handling policies and procedures that are subject to regular review.  In applying for membership as a travel agent Member, the applicant agrees to ensure all of its travel sales employees undertake ongoing cruise industry training and professional development.

Each Travel Agency and Individual Travel Agent must be able to provide evidence to CLIA Australasia of current trading as a travel agent. Acceptable proof of trading may include:

  • Valid IATA accreditation
  • Valid ATAS membership
  • TAANZ registration
  • TAIFI insurance
  • Trade references from 2 CLIA member cruise lines.

Existing Members who have not yet provided evidence of trading as a Travel Agency or Individual Travel Agent will be asked to provide such proof. CLIA Australasia reserves the right to refuse an application for membership or terminate membership where sufficient proof cannot be provided.

The use of any materials provided by CLIA Australasia or any of its affiliates to Members are for the use of that Member and its employees only, unless otherwise approved in writing by CLIA.  Members may not on-sell, sub-license, assign or provide to any other party any trademarks, intellectual property or training materials owned or provided by CLIA Australasia or its affiliates.  Furthermore, Members may not provide access to the Online Learning Academy to any third parties, including other travel agents, students, organisations or any individual, without CLIA's prior written approval. Any such activity is a breach of associated copyright laws and may be subject to legal action. 

In the event of a breach of these terms and conditions by the Member, CLIA Australasia reserves the right to cancel the Member’s membership without any recourse to refund or waiver of any of CLIA’s rights against the Member.

CLIA Australasia is not obliged to accept the application of any applicant. Individual membership of CLIA Australasia is personal and may not be transferred to any other person.

CLIA AUSTRALASIA MEMBERSHIP FEES

Membership of CLIA Australasia is granted on an annual basis and is valid from 01 January through to 31 December.

Invoices for annual membership will be issued at the beginning of November each year and fees are payable no later than 31 December. CLIA Australasia will automatically suspend membership (including access to the Members’ area of the CLIA Australasia website and the Online Learning Academy) for any members who have not fully paid their annual membership fees by 01 January.

CLIA Australasia Annual Membership Fees are available to view at www.cruising.org.au

Definition of Travel Agency Membership

Travel Agency Membership is available to a Travel Agency (online or bricks and mortar) that is actively selling travel services. Agency Membership is extended to employees of that agency, provided there is a direct “employer/employee” relationship.

For the avoidance of doubt, the benefits of the Membership may not be transferred, extended, made available or offered by a Travel Agent Member to any other party whether described as a partner, contractor, consultant or in any other way.  In the case where an individual is “contracted” by a Travel Agency, and/or is “self-employed” or works from an alternate business address, the individual is not entitled to membership under the Travel Agency membership tiers and must then apply and pay for Individual Travel Agent membership.

The Travel Agency must purchase the appropriate tier of CLIA Membership based on the number of employees to be given access to CLIA Australasia‘s website and materials.

Definition of Individual Travel Agent Membership

Individual Travel Agent Membership is available to any single individual travel consultant who is either home based/mobile, employed by a Travel Agency that actively sells travel services (where the Travel Agency does not hold an Agency Membership), or has their own travel company (and wishes to take out a personal membership). Additional consultants cannot be added to an Individual Membership.  The Individual Travel Agent may not transfer or extend the benefits of the Membership to any other party.

Pro-rated Fees

Should a Travel Agency or Individual Travel Agent apply for CLIA Australasia Membership during the year, Membership fees for that year will be pro-rated as follows:

  • January to March                           100% of annual fee payable
  • April to June                                    75% of annual fee payable
  • July to September                           50% of annual fee payable
  • October to December                     25% of annual fee payable

Upgrading Your Membership during the year

Travel Agency Members may add additional employees to their Agency Membership profile at any time during the year by upgrading to the appropriate membership Tier.  If the total number of employees added to the Travel Agency takes the Agency to the next tier of membership, the Agency will be invoiced for the additional fees payable for the remainder of the year.

All Agency Membership fees are final and non-refundable, except as may be required by applicable law.

Cancellation of CLIA Australasia Membership

You may cancel your CLIA Australasia Membership at any time in writing (including by email) to CLIA Australasia. Any fees paid prior to the termination date will not be refunded and you remain liable for any unpaid Membership charges previously billed to you.

USE OF CLIA MEMBER LOGO

Members may display the official CLIA MEMBER logo on promotional pieces related to the development of the business of the Member and are encouraged to do so. Of course, such promotional pieces should conform to truth and good taste and must not be misleading. You are responsible for the accuracy of your promotional pieces and for compliance with applicable governmental requirements. The CLIA logo, trademarks, intellectual property and marketing, promotional or educational materials and information created or developed by CLIA Australasia and its affiliates may be used only in connection with the marketing and promotion of cruise, and for no other purpose, including marketing or promotion of any non-cruise products or services. Use of the CLIA logo is subject to the Travel Agency/Individual Travel Agent being a CLIA Member. Use of any of the CLIA logos or other CLIA materials is not permitted by any Travel Agency or Individual Travel Agent who does not hold a current paid up CLIA Australasia Membership.

 

TRAVEL AGENT FINDER: NON-ENDORSEMENT 

The Travel Agent Finder on the CLIA Australasia website enables site visitors (“Visitors”) to search for Travel Agency Members or Individual Travel Agent Member using search criteria.

Members should note that use of the Travel Agent Finder is subject to the following disclaimers:

a) CLIA Australasia and its affiliates do not sponsor, recommend or endorse any Travel Agency or Individual Travel Agent Member that is accessible by or through the Travel Agent Finder.  The Travel Agent Finder facilitates communication between Visitors and Travel Agency or Individual Travel Agent Members.  CLIA Australasia and its affiliates do not guarantee that Visitors will successfully find a travel agent through the Travel Agent Finder.

b) Please use caution and common sense when using the Travel Agent Finder.  CLIA Australasia and its affiliates do not review the standing of any Travel Agency or Individual Travel Agent Member with any regulatory authority or certifying authority.  Therefore, CLIA Australasia and its affiliates make no representation regarding the status, standing or ability of any Travel Agency or Individual Travel Agent Member.  When considering obtaining services from a Travel Agency or Individual Travel Agent Member, Visitors should independently confirm that Agency or Agent Member’s standing with the applicable regulatory and/or certifying authorities. 

c) CLIA Australasia and its affiliates do not involve themselves in the agreements between Visitors and Travel Agency or Individual Travel Agent Members or the actual provision of travel agent services in connection with the relationships created thereby. Therefore, CLIA Australasia and its affiliates do not make any representations regarding the competency, trustworthiness, honesty, integrity and/or behaviour of either its Visitors or Travel Agency or Individual Travel Agent Members.  Each Visitor, and not CLIA Australasia or its affiliates, is solely responsible for assessing the competency, trustworthiness, honesty and integrity of all Travel Agency or Individual Travel Agent Members that the Visitor contacts, or is contacted by, through use of the Travel Agent Finder.

TERMINATION OF CLIA MEMBERSHIP

CLIA Australasia reserves the right to terminate Membership should a Travel Agency or Individual Travel Agent not comply with the Terms and Conditions of CLIA Australasia Membership.

CLIA Australasia may also terminate Membership where a Member becomes insolvent or is subject to any form of insolvency event, including (without limitation) winding up, liquidation, external administration or bankruptcy, or where an application is made for any of the foregoing.

CLIA EXECUTIVE PARTNERS

CLIA Executive Partner Membership is subject to the terms and conditions of the CLIA Executive Partner Program.

Fully paid CLIA Executive Partners in the Australasia region are provided access to the CLIA Learning Academy as a benefit. CLIA Learning Academy access is extended to employees of that Executive Partner company only, provided there is a direct “employer/employee” relationship.

For the avoidance of doubt, the benefits of the Executive Partner Membership may not be transferred, extended, made available or offered by an Executive Partner to any other party whether described as an affiliate, partner, contractor, consultant or in any other way.  In the case where an individual is “contracted” by an Executive Partner, and/or is “self-employed” and/or works from an alternate business address, the individual is not entitled to access the Learning Academy under the Executive Partner membership and must then apply and pay for a separate individual or agency membership.

CLIA Australasia reserves the right to remove the Learning Academy access from any user on the Executive Partner’s profile who does not meet the direct “employer/employee” relationship requirement.

CLIA Executive Partners may display the official CLIA Executive Partner logo applicable to their Executive Partner community on promotional pieces related to the development of the business of the Member and are encouraged to do so. Of course, such promotional pieces should conform to truth and good taste and must not be misleading. You are responsible for the accuracy of your promotional pieces and for compliance with applicable governmental requirements. The CLIA logo, trademarks, intellectual property and marketing, promotional or educational materials and information created or developed by CLIA, CLIA Australasia and its affiliates may be used only in connection with the marketing and promotion of the Executive Partner’s brand and for no other purpose, including marketing or promotion of any affiliated products or services, and is always subject to the terms and conditions of the Executive Partner program. Use of the CLIA logos or trademarks is subject to the Executive Partner being a current fully paid CLIA Executive Partner. Use of any of the CLIA logos or other CLIA materials is not permitted by any company which does not hold a current paid up CLIA Australasia Executive Partner, Travel Agent or Travel Agency Membership.

CLIA reserves the right to terminate access to any Executive Partner Benefits should an Executive Partner not comply with the Terms and Conditions of CLIA Australasia membership or the Executive Partner Program.

CLIA Australasia may also terminate access to any Executive Partner benefits where a Executive Partner becomes insolvent or is subject to any form of insolvency event, including (without limitation) winding up, liquidation, external administration or bankruptcy, or where an application is made for any of the foregoing

CLIA Event Safety & Responsibility Policy

CLIA is committed to providing a safe, productive, and welcoming environment for all event participants and CLIA staff. All participants, including, but not limited to, attendees, speakers, volunteers, exhibitors, CLIA staff, service providers, and others are expected to abide by this Event Safety & Responsibility Policy. This Policy applies to all CLIA event-related activities, including those sponsored by organizations other than CLIA but held in conjunction with CLIA events, in public or private facilities.

Responsible Drinking

At most CLIA networking events, both alcoholic and non-alcoholic beverages are served. CLIA expects participants at our events to drink responsibly. CLIA and host event staff have the right to deny service to participants for any reason and may require a participant to leave the event.

Personal Safety and Security

CLIA works diligently to provide a safe and secure environment at its events by working with venue staff to make sure participants are safe. We ask that all attendees report any questionable or concerning activity to CLIA staff so that they can take immediate action. No concern is too small, if you see something, say something.

Be aware of your surroundings at all times.

Use the buddy system when walking to and from the event venue, networking event locations during early or late hours.

Don’t wear your event badge on the street. Take it off as soon as you leave the building/venue.

Don’t carry a lot of cash or credit cards. Leave in your hotel room safe.

Don’t leave personal property unattended anywhere, anytime.

If it is an emergency or if you need immediate assistance, you should ask any CLIA staff member or the on-site security personnel to help you.

Unacceptable Behaviour

Harassment, intimidation, or discrimination in any form.

Physical or verbal abuse of any attendee, speaker, volunteer, exhibitor, CLIA staff member, service provider, or other event guest.

Examples of unacceptable behaviour include, but are not limited to, verbal comments related to gender, sexual orientation, disability, physical appearance, body size, race, religion, national origin, inappropriate use of nudity and/or sexual images in public spaces or in presentations, or threatening or stalking any attendee, speaker, volunteer, exhibitor, CLIA staff member, service provider, or other meeting guest.

Disruption of presentations at sessions, in the exhibit hall, or at other activities organized by CLIA at the event venue, hotels, or other CLIA-contracted facilities.

CLIA has zero-tolerance for any form of discrimination or harassment, including but not limited to sexual harassment by participants or our staff at our meetings.

If you experience harassment or hear of any incidents of unacceptable behaviour, CLIA asks that you inform a CLIA staff member or contact CLIA at 02-9964 9600 or email info-aus@cruising.org so that we can take the appropriate action.

CLIA reserves the right to take any action deemed necessary and appropriate, including immediate removal from the event without warning or refund, in response to any incident of unacceptable behaviour, and CLIA reserves the right to prohibit attendance at any future event.

 

Exhibitor and Sponsorship Terms & Conditions

By accepting an exhibitor or sponsorship package at a CLIA Australasia event, Sponsors and Exhibitors are agreeing to these CLIA Australasia Exhibitor and Sponsorship Terms & Conditions.

Sponsors and Exhibitors are advised to read the contents of these terms and conditions carefully - If you have any queries or require any additional information please contact: Marita Nosic at mnosic@cruising.org

  1. Definitions. In these ‘Terms and Conditions’ the term “CLIA Australasia” shall mean International Cruise Council Australasia t/a Cruise Lines International Association (CLIA) Australasia. The terms 'Exhibitor' and “Sponsor” shall mean any company, partnership, firm, organisation or individual with whom CLIA Australasia has agreed a stand, exhibit, advertising and/or sponsorship package, and shall include their employees, contractors, suppliers and agents. The term 'Event' shall mean any event run by CLIA Australasia. The term 'Organisers' shall mean CLIA Australasia and its employees, or any person designated by CLIA Australasia to represent them. The term ‘Venue’ shall mean any exhibition hall, conference facility, hotel or other such building and anywhere within the precincts of such location under the control of the Organisers for the purposes and duration of the Event. The term ‘Contract’ shall mean the agreement which is formed by the acceptance of the booking in accordance with paragraph 5.
  1. Venue. The Organisers retain the right to change the Venue without prior notification including if they deem it to be in the interests of the Event, or for reasons beyond their control.
  1. Duration. The time and duration of the Event shall be at the discretion of the Organisers. In any event the Organisers shall notify the Exhibitor or Sponsor of the opening and closing times no later than 7 days prior to the date of the Exhibition.
  1. Exhibition Space and Price. The Organisers reserve the right to change the location of stands at any stage if in their opinion this becomes necessary in the best interest of the Event or for reasons outside their control. The exhibitor is responsible for providing extra furniture and any other requirements, not included in the package agreed with the organiser. Space will be allocated on a ‘first come, first served’ basis.
  1. Booking Applications. Stands, exhibits, advertising and/or sponsorship package bookings must be made by email to the Organisers. On confirmation of the package by the Organisers an invoice will be raised in the name of the Exhibitor or Sponsor. On notification of acceptance by the Organisers and payment of the invoice in full a binding contract arises.

 

  1. Payment. Payment in full (including GST when applicable) must be made within 14 days of receipt of the Organiser's invoice. Where 30 days from the date of the Organisers invoice would equate to a date within four weeks of the date of the Exhibition payment for the full amount of the booking will be due immediately. In the event of an application not being accepted by the Organisers, any payments received will be returned to the Exhibitor or Sponsor.
  1. Cancellation of Stand Space / Sponsorship. If an Exhibitor or Sponsor cancels stand space or sponsorship after an application has been accepted by the Organisers, they must immediately inform the Organisers in writing and shall become liable for 100% cancellation charges.  No refunds will be offered.
  1. Bankruptcy or Liquidation. In the event of an Exhibitor or Sponsor becoming insolvent, or entering into liquidation (other than voluntary liquidation for the purposes of amalgamation or reconstruction) or if an administrator, administrative receiver or receiver is appointed in respect of the whole or any part of its assets, or if it makes an assignment for the benefit of, or composition with its creditors generally or being an individual is the subject of a bankruptcy petition or bankruptcy order this Contract with the Exhibitor or Sponsor shall terminate forthwith, the allotment of stand space shall be cancelled with refunds to be payable in accordance with clause 7. If payment has not been made the whole of the cost payable under the Contract shall become due and payable forthwith, less any refund that may be available under clause 7, and such termination shall be without prejudice to any claim of the Organisers against the Exhibitor in respect of any antecedent breach.
  1. Insurance & Liability. The Exhibitor or Sponsor agrees and acknowledges that it is responsible for safeguarding its possessions, materials and property during an Exhibition. The Exhibitor or Sponsor shall be responsible and liable for any loss (including consequential losses), damage or claims arising out of injury to members of the public or damage to any persons’ property, materials or possessions by reason of the works, acts or omissions of the Exhibitor or Sponsor, its employees, servants or agents and for any loss or damage (including without limitation consequential losses) caused to the Venue, any shell stands and/or fittings supplied within the cost of participation and to any third parties howsoever arising as a result of the acts or omissions (or failure to act) of the Exhibitor or Sponsor his employees, sub-contractors or agents. The Organisers expressly decline any responsibility for the safety of possessions, materials or property of the Exhibitor or Sponsor or their employees, contractors, suppliers and agents or any other person, for loss, damage, destruction by theft, fire or any other cause, save and except any death or personal injury caused by the Organiser’s negligence.This is whether by reason of any defect at the Venue caused by fire, storm, lightning, explosion, national emergency, war, labour disputes, strikes, lock-outs, civil disturbance, inevitable accident, force majeure or for any other cause not within the control of the Organisers whether of the same kind or not. The Organisers expressly do not take responsibility for any consequence of cancellation, postponement or abandonment of the Exhibition and all Exhibitors are advised to adequately insure against all their liabilities. The Exhibitor agrees and undertakes to secure his own insurance to cover all other liabilities and risks including personal, public and product liability claims. Notwithstanding the provision of this clause the Organisers liability to the Exhibitor or Sponsor shall be limited to the fees paid to the Organiser by the Exhibitor or Sponsor, save in respect of death or personal injury caused by the Organiser’s negligence when the Organisers liability shall not be limited)
  1. Risk Assessment. The Organisers reserve the right to require an Exhibitor or Sponsor to complete and submit an accurate risk assessment form where necessary and/or where demanded by the Venue owners or other recognised authorities. Failure to comply with this provision is a repudiatory breach of the contract which may result in the cancellation of this Contract without any entitlement to a refund of fees paid.
  1. Postponement or Abandonment. The Organisers expressly exclude any liability in respect of any actions, claims, losses (including without limitation consequential losses), damages, costs or expenses whatsoever which may be brought, suffered or incurred by the Exhibitor or Sponsor or its employees, sub-contractors or agents as a result of the prevention, postpone or cancellation of an Exhibition or the Venue becoming wholly or partially unavailable for the running of the Exhibition, save that the Organisers will repay and money received from the Exhibitor or Sponsor (in accordance with paragraph 4) if the Organiser cancels the event. The Organisers shall be under no liability to the Exhibitor or Sponsor in respect of any actions, claims, losses (including consequential losses), costs or expenses whatsoever which may be brought against or suffered or incurred by the Exhibitor or Sponsor as the result of the happening of any such events as described in this paragraph. If, at the sole discretion of the Organisers, rearrangement or postponement of the period of the Exhibition, or by substitution of another hall or building or by any other reasonable manner the Exhibition can be carried out, this Contract shall be binding upon the parties, except as to size and position of stands, as to which any modifications, substitutions or rearrangement they consider necessary shall be determined by the Organisers. If the event is postponed by more than 48 hours the Organisers shall offer a refund of fees paid.
  1. Occupation of Stand Space. The Exhibitor or Sponsor, its employees, agents and contractors, may enter the Venue for the purposes of stand dressing before the Exhibition at a time to be advised. Exhibitors or Sponsors requiring additional time must seek prior written agreement from the Organisers. In the event of an Exhibitor or Sponsor failing to take possession of his allocated stand space within one hour prior to the Exhibition beginning the Organisers will have the right to re- allocate the stand space and all monies paid shall be forfeited. Removal of exhibits and dismantling of stands and displays may not commence until the closing time advised, unless prior approval has been received in writing from the Organisers.
  1. Display Installation. No Exhibitor or Sponsor will be permitted to install exhibits or displays in such a manner as, in the sole opinion of the Organisers, obstructs the light or impedes the view along open spaces or gangways. Gangways must be kept clear and free for passage and must not be littered or obstructed in any way. All electrical installations must be carried out by a contractor appointed by the Organisers or the venue in accordance with paragraph 16. No stand fitting, display or exhibit may exceed the height as defined by the shell scheme unless prior approval has been received in writing from the Organisers. An Exhibitor or Sponsor may not, unless by express permission of the Organisers, display directly or indirectly, advertise or give credits to any products or services other than his own or his named principal's.
  1. Damage to Exhibition Hall. No nails, screws, bolts or other fixtures may be driven into any part of the Venue, including floors. Nor may any part of the Venue be damaged or disfigured in any way. Should any such damage or disfigurement occur, the Exhibitor or Sponsor responsible shall be directly liable for any reparation charges incurred by the Venue owners.
  1. Exhibition Subject – The Organisers reserve the right to cancel exhibition space and sponsorship for any company found to be exhibiting products or services that are in direct competition with CLIA members, prior to or during the event, or which denigrate any CLIA Member, CLIA Marketing Affiliate, or CLIA Executive Partner.
  1. Advertising Matter. Exhibitors or Sponsors must not canvas or distribute advertising or promotional matter in any part of the Venue, except in the immediate vicinity of their own stands. Furthermore an Exhibitor or Sponsor must undertake to withdraw any advertising matter at the Exhibition to which the Organisers may reasonably object on the grounds of legality, decency or honesty, or which denigrate any CLIA Member, CLIA Marketing Affiliate, or CLIA Executive Partner, nor may any audio-visual system be used that would in the opinion of the Organisers cause annoyance or disturbance to others.
  1. Electrical Installation.  Any non-standard electrical installations must be approved in advance by the Organiser. All electrical installations are provided must be carried out by a contractor appointed by the Organisers or the venue and any additional costs incurred will be for the account of the Exhibitor or Sponsor.
  1. Stand Cleaning. The Exhibitor or Sponsor is responsible for ensuring that its stand is maintained in a clean and orderly state. No storage space is available in the Hall and the Exhibitor or Sponsor must ensure that all packing materials and empty cartons are removed from the premises before the opening of the Exhibition.
  1. Dangerous Materials and Exhibits. The Exhibitor or Sponsor must conform to the regulations and conditions concerning explosive and dangerous materials, combustible or otherwise, as laid down by the local authorities and other statutory bodies. Any materials/exhibits not approved by the authorities or the Organisers must be removed from the Venue.
  1. Fire Precautions. All inflammable materials shall effectively comply with any statutory or local regulations or requirements to which the Exhibition may be subject. No packing material or empty cartons must stored on stands. Fire points must be kept clear at all times. The Exhibitor or Sponsor must comply with any reasonable instructions given by the local authorities, the fire officer and/or the Organisers to avoid risk of fire.
  1. Security. Security will be provided at the absolute discretion of the Organisers but they cannot accept liability for any loss or damage that may occur. Conference badges must be worn at all times by the Exhibitor or Sponsor and their staff whilst in the Venue and in all other areas within the full control of the Organisers for the duration of the Event.
  1. Smoking. Smoking is not permitted in the Venue or any other area under the control of the Organisers.
  1. General Conditions. The Organisers will be responsible at all times for the control of the exhibition area. The Exhibitor is responsible for their materials, equipment and other possessions as well as for the supervision of their promotional activities and their employees, contractors, suppliers and agents. The Organisers' decision must be accepted as final where the requirements for the correct conduct of the Exhibition make an immediate decision imperative. The Exhibitor or Sponsor must comply with any requirements imposed on the Organisers by the local authority or any other competent authority.
  1. Variations. These Terms and Conditions may only be varied by the written agreement of both parties, with such variation needing to be signed by a duly authorised signatory of each party.
  1. Assessment. The Exhibitor or Sponsor may not assign the benefit and/or the burden of this Contract or any rights under it without the prior written consent of the Organisers, such consent may be refused by the Organisers at their absolute and exclusive discretion. For the avoidance of doubt, should the Exhibitor or Sponsor sub-contract any part of this Contract, such sub-contracting shall not in any way reduce or exclude the liability of the Exhibitor or Sponsor under this Contract.
  1. Waiver. Failure or neglect by the Organisers to enforce at any time any of the provisions hereof shall not be construed nor shall it be deemed to be a waiver of their rights hereunder nor in any way affect the validity of the whole or any part of the Contract nor prejudice the Organisers’ rights to take subsequent action.
  1. Confidentiality. The Exhibitor or Sponsor undertakes not to disclose to any third party, other than to its professional advisers or as required by law or as agreed by the Organisers, any confidential information relating to the business or affairs of the Organisers.
  1. Enforceability. If any term or provision in this Agreement shall in whole or in part be held to any extent to be illegal or unenforceable under any enactment or rule of law that term or provision or part shall to that extent be deemed not to form part of this Agreement and the enforceability of the remainder of this Agreement shall not be affected.
  1. Indemnity. The Exhibitor or Sponsor hereby indemnifies the Organisers against any loss, damages or expenses incurred or suffered by the Organisers (including consequential loss which shall include but not be limited to loss of profit, loss of anticipated savings and other economic loss) as a direct result of an act or omission on the part of the Exhibitor or Sponsor in relation to the Contract.
  1. Data Protection. Both the Exhibitor or Sponsor and the Organisers shall ensure that any personal data as defined by Australian Data Protection legislations, is processed and stored in accordance with the legislations. In particular, the Exhibitor or Sponsor and  undertakes that any data provided by the Organisers or generated in connection with the Event will only be used for the specific purposes outlined and that it will obtain similar undertakings in regard to any such data passed to sub-contractors.
  1. Third Parties. The parties agree that no third party shall be entitled to enforce any rights under the Contract. Nothing in the Contract shall be deemed to constitute a partnership between the parties.
  1. Notices. Any notices to be served on either of the Exhibitor or Sponsor, or the Organiser by the other shall be sent by pre paid recorded delivery post, facsimile or electronic mail to the address of the other, and shall be deemed to be received by the addressee within 72 hours of posting or 24 hours if sent by facsimile or on sending it by electronic mail to the correct facsimile number or electronic mail address provided that no message is received by the sender in the case of electronic mail that such message was not delivered.
  1. Law. Each Contract concluded under these Terms and Conditions shall be governed by and construed in accordance with Australian Law and the parties agree to submit to the exclusive jurisdiction of the Australian Courts.
  1. CLIA Event Safety & Responsibility Policy. CLIA is committed to providing a safe, productive, and welcoming environment for all event participants and CLIA staff. All Exhibitors or Sponsors are expected to abide by CLIA’s Event Safety & Responsibility Policy. This Policy applies to all CLIA event-related activities, including those sponsored by organizations other than CLIA but held in conjunction with CLIA events, in public or private facilities. CLIA’s Event Safety & Responsibility Policy is available at www.cruising.org.au. If you experience harassment or hear of any incidents of unacceptable behaviour, CLIA asks that you inform a CLIA staff member or contact CLIA at 02-9964 9600 or email info-aus@cruising.org so that we can take the appropriate action. CLIA reserves the right to take any action deemed necessary and appropriate, including immediate removal from the event without warning or refund, in response to any incident of unacceptable behaviour, and CLIA reserves the right to prohibit attendance at any future event.

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