T&C & Privacy Policy


This is the current privacy policy of Cruise Lines International Association ("CLIA") with respect to personal information collected through this website.

CLIA may collect and retain information that you supply to CLIA. It is also possible that information is automatically sent to CLIA by your web browser and that this information is passively collected by CLIA's system. CLIA's system may also collect aggregated data, such as the number of "hits" on its website each day.

By submitting any such information to us, you agree to the terms of this policy with respect to the information submitted. In all cases, CLIA reserves the right to collect, store, maintain, use and process the information submitted by you for any lawful purpose. CLIA may provide such information to others, including our Member Cruise Lines, without any restriction on its use. Additionally, in all cases, CLIA reserves the right to use any such information for the purpose of investigating security breaches or cooperating with legal authorities pursuant to a legal or security matter.

CLIA reserves the right to modify and update this policy at any time, and such updates or modifications shall be effective immediately upon posting to this website.

This website includes hyperlinks to other pages. CLIA makes no promises or guarantees regarding data collection at the hyperlinked pages and or privacy policies of sites that are not owned or controlled by CLIA. CLIA recommends you read and understand the privacy policies for each site that you visit.



CLIA Australasia membership is only open to Travel Agencies and Individual home-based or mobile travel consultants/travel agents in Australia, New Zealand, and Asia. 

Membership is only available to active Travel Agents, applicants will be asked to provide proof of trading as a Travel Agent or Agency. CLIA reserves the right to cancel membership where proof cannot be provided.

In applying to join Cruise Lines International Association (CLIA) Australasia; I confirm that;

This organisation or individual is the holder of a registered Australian Business Number (ABN) issued by the Australian Business Register - Australian Members only

This organisation or individual is the holder of a New Zealand Business Number issued by the New Zealand Companies Office - New Zealand Members only

This organisation or individual is officially registered as a Travel Agent under the registration requirements of their country of residence - Asian Members only

Where there is a requirement to be registered or licenced as a Travel Agent or Travel Agency, that the applicant holds the necessary licence or registration – all members

All corporate policies, procedures and any consumer marketing activity will comply with consumer law in Australia and/or New Zealand, and the country in which the member is conducting business.

This organisation has adequate complaint handling policies and procedures in place that undergo regular review.

All employees of this organisation are committed to ongoing cruise industry training.

Members may display the CLIA logo on your promotional pieces related to the development of the business of the Members and are encouraged to do so. Of course, such promotional pieces should conform to truth and good taste. You are responsible for the accuracy of your promotional pieces and for compliance with applicable governmental requirements. The CLIA logo, trademarks, intellectual property and marketing, promotional or educational materials and information created or developed by CLIA may be used only in connection with the marketing and promotion of cruise, and for no other purpose, including marketing or promotion of any non-cruise products or services.

Members may not on-sell, sub-license, assign or provide such seal, trademarks, intellectual property, materials,  information or access to the Online Learning Academy to any third parties, including other travel agents, organisations or any individual, without CLIA's written authorization.

In the event of a breach of these terms and conditions, CLIA reserves the right to cancel membership without any recourse to refund.


The Travel Agent Finder enables Site visitors (“Visitors”) to search for Agency Members or Individual Member using search criteria.  Use of the Travel Agent Finder is subject to the following disclaimers:

(a)        CLIA does not sponsor, recommend or endorse any Agency or Agent Member that is accessible by or through the Travel Agent Finder.  The Travel Agent Finder facilitates communication between Visitors and Agency or Agent Members.  CLIA does not guarantee that Visitors will successfully find a travel agent through the Travel Agent Finder.

(b)        Please use caution and common sense when using the Travel Agent Finder.  CLIA does not review the standing of any Agency or Agent Members with any regulatory authority or certifying authority.  Therefore, CLIA makes no representation regarding the status, standing or ability of any Agency or Agent Member.  When considering obtaining services from an Agency or Agent Member, Visitors should independently confirm that Agency or Agent Member’s standing with the applicable regulatory and/or certifying authorities. 

(c)        CLIA does not involve itself in the agreements between Visitors and Agency or Agent Members or the actual provision of travel agent services in connection with the relationships created thereby. Therefore, CLIA does not make any representations regarding the competency, trustworthiness, honesty, integrity and/or behavior of either its Visitors or Agency or Agent Members.  Each Visitor, and not CLIA, is solely responsible for assessing the competency, trustworthiness, honesty and integrity of all Agency or Agent Members that the Visitor contacts, or is contacted by, through use of the Travel Agent Finder.

Cruise Lines International Association (Australasia) © 2017 Copyright | T&Cs & Privacy Policy