CLIA Accredited
This is the entry level of the CLIA Certification Program in Australasia. Travel advisors who display their accredited certificate or logo have completed the first level of CLIA training courses.
Find a cruise specialist near you
Connect with a certified, passionate CLIA travel specialist who knows how to design your perfect cruise holiday.
Understanding CLIA Accreditation Badges
CLIA accreditation recognises travel advisors who have invested in specialist cruise training and ongoing professional development.
CLIA Ambassador
This is the second tier of the CLIA Australasia Certification Program and indicates travel advisors who have engaged further in the cruise industry through ongoing training and experience.
CLIA Master
This is the highest tier of the CLIA Australasia Certification Program. Travel advisors at Master level have completed the CLIA Australasia Master course and are fully engaged in all things cruising.
What does a shaded certificate mean? A shaded certificate indicates that the travel advisor has completed their certification, but their annual revision or renewal may be pending.
Frequently Asked Questions
Learn more about CLIA-certified travel agents and how to use the Cruise Specialist Search.
What is a CLIA Certified Travel Agent?
A CLIA Certified Travel Agent is a professional who has completed formal education and structured training programs through Cruise Lines International Association (CLIA). They possess verified expertise in cruise operations, destinations and product matching.
Does it cost anything to use the Cruise Specialist Search?
No. The directory is a free consumer tool provided by CLIA Australasia to help travellers connect directly with accredited cruise specialists and agencies in Australia and New Zealand.
How do I find an agent closest to me?
Search the directory by entering your suburb, postcode or agency name. You can also filter results by distance radius, such as within 5 km, 10 km or 20 km, to find local face-to-face consultants, or search for specialists who operate remotely or nationally.
What do the different CLIA accreditation badges mean?
- CLIA Accredited: Entry-level certification showing that the agent has completed foundational CLIA training and demonstrated core cruise product knowledge.
- CLIA Ambassador: The second tier, showing that the agent has completed advanced ongoing training and accumulated further industry experience.
- CLIA Master: The highest tier, recognising cruise specialists who have completed the comprehensive Master curriculum and are deeply engaged in the cruise sector.
What does a shaded or greyed-out certificate mean?
A shaded listing indicates that the agent has previously completed their certification, but their annual membership revision or renewal is currently pending.
Why should I book through a CLIA agent instead of booking directly online?
- Expert insight and insider access: CLIA agents match your travel style, budget and preferences to the right ship and itinerary, saving you hours of online research.
- Firsthand experience: Many accredited agents have personal cruising experience and can offer practical advice on cabin selection, dining packages and shore excursions.
- Advocacy and peace of mind: If your plans face disruptions, cancellations or schedule changes, your travel agent can help manage solutions on your behalf.
Can a CLIA agent help me with sustainable travel choices?
Yes. Accredited agents can help answer questions about cruise-industry environmental initiatives, newer technologies such as alternative fuels and shore power, and more sustainable cruising practices.
Plan your journey: Helpful guides
Discover practical advice and inspiration to help you choose, plan and enjoy your next cruise holiday.
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Helpful guide
Why choose a cruise holiday?
Discover how cruising makes it easy to visit multiple destinations while enjoying convenience, choice and value.
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Helpful guide
Cruise guide for first-time cruisers
Know what to expect before you sail, from choosing a ship to preparing for embarkation.
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Helpful guide
Is cruising safe?
Learn about cruise safety systems, international standards and how ships prepare for the unexpected.
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Helpful guide
Is cruising environmentally friendly?
Explore how cruise lines are investing in cleaner technology and more sustainable operations.
Read the guideTravel Agent Finder: Non-endorsement
The Travel Agent Finder on the CLIA Australasia website enables site visitors (“Visitors”) to search for Travel Agency Members or Individual Travel Agent Members using search criteria.
Visitors should note that use of the Travel Agent Finder is subject to the following disclaimers:
- CLIA Australasia and its affiliates do not sponsor, recommend or endorse any Travel Agency or Individual Travel Agent Member accessible by or through the Travel Agent Finder. The Travel Agent Finder facilitates communication between Visitors and Travel Agency or Individual Travel Agent Members. CLIA Australasia and its affiliates do not guarantee that Visitors will successfully find a travel agent through the Travel Agent Finder.
- Please use caution and common sense when using the Travel Agent Finder. CLIA Australasia and its affiliates do not review the standing of any Travel Agency or Individual Travel Agent Member with any regulatory authority or certifying authority. Therefore, CLIA Australasia and its affiliates make no representation regarding the status, standing or ability of any Travel Agency or Individual Travel Agent Member.
