CLIA Live 2021


CLIA LIVE Cruise Line Training returns in 2021, with a new theme focussing on “the guest experience”. This intensive 2-day training event provides consultants with valuable training from CLIA cruise lines. 

The theme for CLIA LIVE in 2021 is “The Guest Experience” and the training is designed to assist you to:

  • understand how the guest experience will change when operations resume, with the introduction of new onboard health and safety measures
  • understand the unique selling points of each cruise brand
  • learn about the experience guests will enjoy onboard – in relation to dining, accommodations and on board activities and entertainment
  • learn about the latest onboard technology and innovative experiences for guests

CLIA will open the event with an overview of the extensive new health protocols that will support the future of cruising, and participating cruise lines will provide any relevant and available updates on new policies that are being introduced.

Attendees will earn 30 CLIA points per day for attending!

As the industry prepares for the resumption of cruise, it is more important than ever for travel agents to keep themselves updated. Not only is CLIA LIVE is a fabulous opportunity to come and hear from all cruise lines at once, but it provides a wonderful opportunity for you to meet and engage with industry peers.

Tickets available for only AU$50+gst per day – strictly for CLIA Members only

Log into the CLIA Members Hub, and visit the event webpage to book your tickets!


*Please note that events in Adelaide, Perth, Melbourne and Auckland will be scheduled later this year.


CLIA LIVE is a must attend event, suitable for new-to-cruise agents as well as those who have been selling cruise for many years. 


All CLIA events will operate within the venue’s COVID Safe Plan to ensure a safe and comfortable environment for all attendees. We appreciate your cooperation.





Tuesday 23 and Wednesday 24 March 2021

Sofitel Brisbane Central, 249 Turbot St, Brisbane City QLD

Participating Cruise Lines

Gold Coast


Wednesday 21 and Thursday 22 April 2021

Mantra at Sharks, Melia Court, Southport QLD

Participating Cruise Lines



Wednesday 28 and Thursday 29 April 2021

Rydges World Square, 389 Pitt Street, Sydney NSW

Participating Cruise Lines


To Be Advised


To Be Advised


To Be Advised

Perth To Be Advised




















“This event is one that anyone serious in cruise sales should attend each year, it’s an excellent investment in yourself”

Robyn Sinfield, Home Travel Company, TAS


“Fantastic overview of so many cruise lines. I always learn something through the CLIA online learning academy - and CLIA LIVE was no different” 

- Debra Andrews, MTA Mobile Travel Agents, WA

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