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Agency of the Year Categories
| Large Cruise Agency of the Year |  | Small Cruise Agency of the Year (AU) |  | Small Cruise Agency of the Year (NZ) | 
| Ignite Travel Group | Bicton Travel | YOU Travel Bethlehem | 
| Online Cruise Agency of the Year |  |  |  | |
| Clean Cruising | 
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Individual Categories
| Broker of the Year (NZ) |  | Mobile/Home Based Agent of the Year (AU) |  | Cruise Consultant of the Year (NZ) | 
| Sharon O'Brien, Live Breathe Travel | Megan Catterall, itravel | Janine Mallon, Zest4Travel | 
| Cruise Consultant of the Year (AU) |  | Rising Star (NZ) |  | Rising Star (AU) | 
| Sheron Konig, Travel Associates Rockhampton | Marise Barrett, helloworld Strandon | Clarees Purkiss, Cruise Travel Centre Green Hills | 
| Cruise Champion |  | Cruise Line Champion |  | |
| Robyn Sinfield, Home Travel Company | Shaun Kavanagh, Princess Cruises | 
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Promotion and Media Categories
| Cruise Month Promotion of the Year |  | Network Cruise Promotion of the Year |  | Agency/Agent Cruise Promotion of the Year (AU) | 
| Hunter Travel Group MTA - Mobile Travel Agents | House of Travel - Disney Magic at Sea | My Cruises - Virgin Voyages Exclusive Australia Launch | 
| Agency/Agent Cruise Promotion of the Year (NZ) |  | Media Award |  | |
| Bon Voyage Cruises & Travel - Heritage Expeditions Always On Campaign | Michael Ferrante, The West Australian "Huge Landmark for Holidays at Sea" | 
 
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